Privacy Policy for Apex Roof Tents (apexrooftents.com)
Effective Date: 31st July 2023
At Apex Roof Tents, we are committed to safeguarding the privacy of our website visitors and customers. This Privacy Policy outlines the collection, use, and disclosure of personal information obtained through the website apexrooftents.com. By accessing or using our website, you agree to the terms and conditions of this Privacy Policy.
1. Information We Collect:
We may collect and process the following types of personal information:
- Contact Information: Name, email address, phone number, and shipping address provided during the purchase process.
- Payment Information: Credit/debit card details, billing address, and payment history when making a purchase.
- Website Usage Data: Information about your interactions with our website, including IP address, browser type, device identifiers, and website navigation.
2. How We Use Your Information:
We use the collected information for the following purposes:
- Order Processing: To process and fulfill your orders and provide customer support.
- Marketing Communications: To send you promotional offers, newsletters, and updates about our products and services (with your consent).
- Website Improvement: To enhance our website’s functionality, user experience, and content based on user behavior and feedback.
- Legal Compliance: To comply with applicable laws and regulations, including tax and accounting requirements.
3. Cookies and Similar Technologies:
We may use cookies and similar technologies to collect and store website usage data. These technologies help us improve website functionality and analyze user behavior. By using our website, you consent to our use of cookies and similar technologies as described in our Cookie Policy.
4. Data Security:
We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute data security.
5. Third-Party Disclosure:
We do not sell, trade, or transfer your personal information to third parties for marketing purposes. However, we may share your data with trusted third-party service providers who assist us in operating our website and conducting our business, subject to strict confidentiality obligations.
6. Your Rights:
You have the right to access, update, or delete your personal information in our records. If you wish to exercise your rights or have any privacy-related concerns, please contact us using the information provided below.
7. Legal Basis for Processing:
Our processing of your personal information is based on the following legal grounds:
- Contract Performance: To fulfill our contractual obligations to provide products and services you have purchased.
- Consent: For marketing communications and the use of certain cookies and similar technologies, we rely on your consent, which can be withdrawn at any time.
- Legitimate Interests: To improve our website and business operations, we rely on our legitimate interests, considering the impact on your privacy rights.
8. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
9. Children’s Privacy:
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove the data.
10. Changes to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any updates will be posted on this page with the revised effective date.
11. Contact Information:
If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us at:
Apex Roof Tents